Thank you for joining the world’s largest veterinary e-learning platform. At Laboratorios Kirón (“Laboratorios Kirón”, “we”, “our”, or “us”), we respect your privacy and want you to understand how we collect, use, and share your data. This privacy notice outlines our data collection practices and describes your rights to access, correct, or restrict the use of your personal data.

Unless we link to a different policy or state otherwise, this privacy notice applies when you visit or use the Laboratorios Kirón website, mobile applications, APIs, or related services (the “Services”).

By using the Services, you agree to the terms of this privacy notice. You should not use the Services if you do not agree with this notice or any other agreement that governs your use of the Services.

1. What Data We Collect

We collect certain data from you directly, such as information you enter yourself, and data about your participation in courses. We also collect some data automatically, such as information about your device and your interactions with the Services.

1.1 Data You Provide to Us

We may collect different data from or about you depending on how you use the Services. Here are some examples to help you better understand the data we collect:

• Account Data: To use certain features (like enrolling in a course), you need to create a user account. When you create or update your account, we collect and store the data you provide, including your email address, password, phone number, occupation, skill interests, gender, race, ethnicity, age, birthdate, and account settings, and assign you a unique identifying number (“Account Data”).
  
  
• Profile Data: You may also choose to provide profile information like a photo, title, bio, language, website link, social media profiles, or other data. Your Profile Data is publicly visible to others.
  
  
• Shared Content: Some parts of the Services allow you to interact with others or share content publicly, such as by posting reviews on a course page, asking or answering questions, sending messages to students or instructors, or uploading photos or other work. Such content may be publicly visible depending on where it is posted.
  
  
• Course Data: When you enroll in and take courses, we collect certain data including the courses you start and complete, course purchases and credits, subscriptions, course certificates, your exchanges with instructors and other students, and work submitted to meet course requirements. If you are an instructor, we also store your course content, which may contain your data.
  
  
• Third-Party Account Data: We may obtain certain information through your social media or other online accounts if they are connected to your Kirón account. For example, if you log in via Facebook or another third-party platform, we may request access to your name, profile picture, ID number, login email address, location, device location, gender, birthday, and friends list. The information we receive depends on your privacy settings on those platforms.
  
  
• Promotions and Surveys: We may invite you to participate in a survey or promotion (like a contest or challenge). If you participate, we collect and store the data you provide, such as name, email address, mailing address, birthdate, or phone number. This data will be used to manage the promotion or survey, including to notify winners and deliver rewards. For some promotions, you may be required to allow us to publicly post some of your information.
  
  
• Support Communications: If you contact us for support, we collect and store your contact information, messages, and other data, such as your name, email address, location, user ID, refund transaction ID, and any other data you provide. We use this data to respond and investigate your request, in line with this privacy notice.
  
  

All this data is stored and associated with your account.

1.2 Data We Collect Automatically

When you access the Services (including browsing courses), we collect certain data by automated means, such as:

• System Data: Technical data about your device or system, such as IP address, device type, operating system and version, unique device identifier, browser type, browser language, domain, and platform types (“System Data”).
  
  
• Usage Data: Usage statistics about your interactions with the Services, including courses accessed, time spent on pages or the Service, pages visited, features used, search queries, click data, date and time, referral URLs, and other usage data (“Usage Data”).
  
  
• Approximate Geographic Data: An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.
  
  

We collect the above data through server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. We store this data and associate it with your account.

 

2. How We Collect User Data

We use tools such as cookies, web beacons, and similar tracking technologies to gather the data mentioned above. Some of these tools offer you the ability to opt out of data collection.

2.1 Cookies and Data Collection Tools

We use cookies, which are small text files stored by your browser, to collect, store, and share data about your activity across websites, including Laboratorios Kirón. They allow us to remember things like your language preference and make the site easier to use. For more information about cookies, visit https://cookiepedia.co.uk/all-about-cookies.

2.2 Why We Use Data Collection Tools

Laboratorios Kirón uses the following types of data collection tools for the purposes described:

• Strictly Necessary: These tools are essential for you to access the site, support basic functions (such as logging in or enrolling in courses), protect the site, prevent fraudulent logins, and detect or prevent misuse or unauthorized use of your account. Disabling them may make parts of the site nonfunctional or unavailable.
  
  
• Functional: These tools remember information about your browser and preferences, enhance site functionality, customize content, and remember settings related to the appearance and behavior of the Services (like language or video volume settings).
  
  
• Performance: These tools help measure and improve the Services by providing performance and usage data, visitor counts, traffic sources, or where the app was downloaded from. They help us test different versions of the site to see which features users prefer and determine which emails are opened.
  
  
• Social Media: These tools enable social media features, such as sharing content with friends or networks. They may track you across websites and create a profile of your interests for targeted advertising.
  
  

You can set your browser to notify you when cookies are being placed, to limit the types of cookies allowed, or to reject cookies entirely. Doing so may affect some or all functionality of the Services. For more information on managing data collection tools, see Section 6.1 (User Choices Regarding Data Use).

 

3. How We Use User Data

We use your data to operate the Services, communicate with you, troubleshoot, prevent fraud and abuse, improve and update our Services, analyze usage, provide personalized advertising, and comply with legal obligations or maintain security and integrity.

We use the data collected from your use of the Services to:

• Provide and manage the Services, including facilitating course participation, issuing certificates, showing personalized content, and enabling user communication;
  
  
• Process course, product, or service requests or orders;
  
  
• Communicate with you about your account:
  
  
  • Respond to your questions or concerns;
    
    
  • Send administrative messages and notifications of changes to our Services or agreements;
    
    
  • Send course progress updates, reward programs, new services or features, newsletters, and other course recommendations (which you can opt out of at any time);
    
    
  • Send push notifications to your mobile device (manageable in your settings);
    
    
• Manage your account and preferences;
  
  
• Support the technical operation of the Services, troubleshoot, secure the Services, and prevent fraud or abuse;
  
  
• Solicit user feedback;
  
  
• Market and manage surveys and promotions administered by Laboratorios Kirón;
  
  
• Learn more about you by linking your data to third-party data providers or through analytics tools;
  
  
• Identify unique users across devices;
  
  
• Tailor ads across devices;
  
  
• Improve our Services and develop new products or features;
  
  
• Analyze trends and traffic, track purchases and usage data;
  
  
• Advertise the Services on third-party websites and applications;
  
  
• As required or permitted by law;
  
  
• Or as we deem necessary for security, integrity, or to protect users, employees, third parties, the public, or our Services.

4. Security

We use appropriate security measures based on the type and sensitivity of the data we store. Like any internet-connected system, there is always a risk of unauthorized access, so it’s important to protect your password and contact us if you suspect any unauthorized use of your account.

Laboratorios Kirón takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary depending on the type and sensitivity of the data. However, no system can be completely secure, so we cannot guarantee that communications between you and Laboratorios Kirón, the Services, or any information you provide will be free from unauthorized access by third parties.

Your password is a key part of our security system, and it is your responsibility to keep it safe. You should not share your password with third parties. If you believe your password or account has been compromised, you should change it immediately and contact our support team.

 

5. Your Rights

You have certain rights regarding your data, including opting out of promotional emails, cookies, and certain third-party data collection. You can update or delete your account through the Services, or contact us to make individual rights requests about your personal data. Parents who believe we have inadvertently collected personal data from their children should contact us to have it removed.

5.1 Your Choices About the Use of Your Data

You can choose not to provide certain data, but you may not be able to use some features of the Services.

• To stop receiving promotional communications, you can opt out via the unsubscribe link in the promotional email or by changing your email preferences in your account. Please note that even if you opt out of promotional emails, we will still send transactional messages related to your use of the Services (e.g., administrative messages, order confirmations, updates).
  
  
• Your browser or device may allow you to control cookies and other types of local data storage. For more information on managing cookies, visit https://cookiepedia.co.uk/how-to-manage-cookies. Your mobile device may also allow you to control data collection or location sharing.
  
  
• To prevent Google Analytics from using your data for analytics or enrichment, you can install the Google Analytics Opt-out Browser Add-on.
  
  
• Apple iOS, Android OS, and Microsoft Windows provide their own instructions on how to control personalized ads. For other devices and systems, refer to your platform’s privacy settings.
  
  

If you have any questions about your data, how we use it, or your rights, you can contact us at esantiago@kironmexico.com.

5.2 Accessing, Updating, and Deleting Your Personal Data

You can access and update your personal data collected by Laboratorios Kirón as follows:

• To update the data you provided, request the update by email at esantiago@kironmexico.com.
  
  
• To delete your account:
  
  
  • If you are a student, go to your profile settings page.
    
    
  • If you encounter issues canceling your account, contact our support team.
    
    

Please note that even after your account is canceled, some or all of your data may still be visible to others, including:

• Data that you or others have copied, stored, or shared (including course comments);
  
  
• Content you or others have shared (including publicly shared content);
  
  
• Posts on third-party platforms.
  
  

We retain data as long as we have a legitimate purpose for doing so (and as required by law), such as complying with legal obligations, resolving disputes, or enforcing our agreements. We may retain and disclose this data as outlined in this notice even after account deletion.

To request access to, correction of, or deletion of your personal data, use our online form or email us at esantiago@kironmexico.com. We may take up to 30 days to respond. To protect you, we may ask that requests come from your account’s email address and require identity verification. We will retain some data if legally required (e.g., for mandatory record-keeping or transaction processing).

 

6. Updates and Contact Information

When we make material changes to this policy, we’ll notify users via email, product notice, or as required by law. Changes will be effective on the date posted. You can contact us via email or postal mail if you have questions or concerns.

6.1 Changes to This Privacy Notice

We may update this privacy notice from time to time. If we make significant changes, we will notify you by email, a notice posted on the Services, or as required by law. We’ll also include a summary of key changes. Unless otherwise stated, modifications take effect the day they are posted.

To the extent allowed by applicable law, continued use of the Services after the effective date of a change will constitute acceptance of the revised notice. The revised privacy notice replaces all previous versions.

6.2 Interpretation

Capitalized terms not defined in this notice are defined as stated in the Laboratorios Kirón Terms of Use. Any version of this notice in a language other than Spanish is provided for convenience. If there’s a conflict, the English version prevails.

6.3 Questions

If you have questions, concerns, or disputes about our Privacy Policy, you may contact our privacy team (including our data protection officer) at esantiago@kironmexico.com.

 

Intellectual Property Policy

Laboratorios Kirón is a technology platform that allows anyone to take educational courses online. We host courses on our learning platform. As a virtual storefront, we do not pre-screen courses for legal issues.

We do not tolerate infringing activity on or through our platform.

This policy outlines what we do in cases of copyright or trademark infringement reports related to courses offered on the Laboratorios Kirón platform, and how we address cases where Laboratorios Kirón instructor courses are copied without consent on third-party platforms.