The mission of Laboratorios Kirón is to improve people’s lives through learning. We believe our e-learning model is the best way to deliver valuable educational content to our users. We require rules that keep our platform and services secure—for you, for us, for our students, and for our instructor community. These Terms apply to all activities conducted on the Laboratorios Kirón website and all related services (“Services”).

If you reside in Mexico and agree to these Terms, you agree to resolve disputes with Laboratorios Kirón through binding arbitration (with very limited exceptions, not in court). Additionally, you waive certain rights to participate in class actions, as outlined in the Dispute Resolution section.

 

1. Accounts

You need an account for most activities carried out on our platform. Keep your password secure, as you are responsible for all activity associated with your account. If you suspect someone is using your account, notify us by contacting our Support Team. To use Laboratorios Kirón, you must be of the legal age required for online services in your country.

You need an account for most platform activities, including enrolling in courses. When creating and maintaining your account, you must provide accurate and complete information at all times, including a valid email address. You are fully responsible for your account and all activity occurring within it, including any damage or harm (to us or anyone else) caused by someone using your account without permission. That means you must take care of your password. You may not transfer your account to another person or use someone else’s account. If you contact us to request access to an account, we won’t grant it unless you can provide sufficient proof of ownership. If a user dies, their account will be closed.

If you share your login credentials with someone else, you will be fully responsible for whatever happens to your account. Laboratorios Kirón will not intervene in disputes between students and instructors who have shared login credentials. If you find out someone else may be using your account without permission, or if you suspect any other security breach, you must contact our Support Team immediately and inform us. We may ask for specific information to verify your account ownership.

Students and instructors must be at least 18 years old to create an account on Laboratorios Kirón and use the Services. If you are not yet of legal age, you may not create an account, but we encourage you to ask a parent or guardian to open one and help you enroll in suitable courses. If you are not old enough to use online services, you may not create a Laboratorios Kirón account. If we discover that you have created an account while underage (e.g., under 13 in the U.S. or under 16 in Ireland), we will terminate your account. In accordance with our Instructor Terms, you may be required to verify your identity before being authorized to submit a course for publication on Laboratorios Kirón.

You can cancel your account at any time.

2. Course Enrollment

When you enroll in a course, we provide you a license to view it through Laboratorios Kirón’s Services, but for no other use. Do not attempt to transfer or resell courses in any way.

Legally speaking and in more detail, Vets Pharma grants you (as a student) a limited, non-transferable, non-exclusive license to access and view the courses and related content for which you have paid all required fees, solely for personal, non-commercial, educational purposes, and only through the Services, in accordance with these Terms and any conditions or restrictions associated with a specific course or feature. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works from, sublicense, or otherwise transfer any course unless you obtain explicit permission to do so in a written agreement signed by an authorized representative of Laboratorios Kirón. This restriction also applies to content accessed through our APIs.

We reserve the right to revoke any license to access and use courses at any time if we decide or are required to disable access for legal or policy-related reasons—e.g., if the course is the subject of a copyright complaint or violates our Trust & Safety Guidelines.

Instructors do not grant licenses directly to students or courses, and any such direct licenses will be void and considered a violation of these Terms.

 

3. Content and Behavior Rules

You may only use Laboratorios Kirón for lawful purposes. You are responsible for all content you post on our platform. Your reviews, questions, posts, courses, and any other content you upload must comply with our Trust and Safety Guidelines and applicable laws, as well as respect the intellectual property rights of others. We may ban your account for repeated or serious offenses. If you believe someone is infringing your copyright on our platform, let us know.

You may not access or use our Services or create an account for unlawful purposes. Your use of the Services and your behavior on our platform must comply with local or national laws and regulations. You are solely responsible for understanding and complying with the laws that apply to you.

Laboratorios Kirón may enforce these Terms and our Trust and Safety Guidelines at our sole discretion. We may terminate or suspend your permission to use our platform and Services or ban your account at any time, with or without notice, for the following reasons: violations of these Terms, failure to pay fees when due, requests from law enforcement or government agencies, extended periods of inactivity, unexpected technical issues, suspected fraudulent or illegal activity, or for any other reason at our discretion. Upon such termination, we may delete your account and content and prevent you from accessing the platform and using our Services. Your content may still be accessible on the platform even if your account is terminated or suspended. You agree that we are not liable to you or any third party for the termination of your account, removal of your content, or blocking of your access to our platform and services.

 

4. Laboratorios Kirón’s Rights

We own the Laboratorios Kirón platform and Services, including the website, current and future services and apps, and elements like our logos, APIs, code, and content created by our employees. You may not tamper with or use these elements without authorization.

All rights, title, and interest in the Laboratorios Kirón platform and Services—including our website, services, current and future applications, APIs, databases, and the content our employees or partners submit or provide through our Services (excluding content provided by instructors and students)—are and will remain the exclusive property of Laboratorios Kirón and its licensors. Our platforms and services are protected by copyright, trademark, and other laws of Mexico and foreign countries. Nothing grants you the right to use the Laboratorios Kirón name or any trademarks, logos, domain names, or other distinctive brand features. Any feedback or suggestions you provide regarding Vets Pharma or the Services are entirely voluntary, and we are free to use them as we see fit without any obligation to you.

You may not do any of the following while accessing or using the Laboratorios Kirón platform and Services:

• Access, tamper with, or use non-public areas of the platform (including content storage), Laboratorios Kirón’s computer systems, or the technical delivery systems of its service providers.
  
  
• Disable, interfere with, or try to circumvent any of the security-related features of the platform, or probe, scan, or test the vulnerability of our systems.
  
  
• Copy, modify, create derivative works from, reverse engineer, disassemble, or attempt to discover the source code or content of the platform or Services.
  
  
• Access or search the platform (automatically or otherwise) by any means other than our currently available search functionalities provided via our website, mobile apps, or API (and only pursuant to the applicable API terms). You may not use data mining, robots, spiders, or similar data gathering tools.
  
  
• Use the Services to send altered, deceptive, or false source-identifying information (such as sending email pretending to be from Laboratorios Kirón); or interfere with, or disrupt, any user, host, or network, including by sending a virus, overloading, flooding, spamming, or mail-bombing the platform or Services, or by scripting the creation of content in such a manner as to interfere with or impose an undue burden on the Services.
  
  

 

5. Other Legal Terms

These Terms are similar to any contract and include important legal terms that protect us from the numerous things that can happen and that clarify the legal relationship between you and us.

5.1 Binding Agreement

By registering, accessing, or using our Services, you agree to enter into a legally binding contract with Laboratorios Kirón. If you do not agree to these Terms, do not register, access, or otherwise use our Services.

If you are an instructor accepting these Terms and using our Services on behalf of a company, organization, government, or other legal entity, you represent that you are authorized to do so.

Any version of these Terms in a language other than Spanish is provided for convenience. You agree that the Spanish version will prevail in the event of any discrepancies.

These Terms (including all agreements and policies linked to them) constitute the entire agreement between you and us (including, if you are an instructor, the Instructor Terms and Promotions Policy).

If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be replaced with a valid, enforceable one that best reflects the intent of the original provision, and the rest of the Terms will remain in full effect.

Even if we delay or fail to enforce our rights under these Terms in some instances, that does not mean we waive those rights. We may decide to enforce them in the future. If we do waive any rights, it does not mean we waive them in general or in the future.

The following sections will survive the expiration or termination of these Terms: Sections 2 (Enrollment and Lifetime Access), 5 (Laboratorios Kirón Rights), 6 (Legal Terms), and 7 (Dispute Resolution).

5.2 Disclaimers

Sometimes our platform may be unavailable due to planned maintenance or site issues. Instructors might make misleading claims. We may identify security issues. These are just examples. You agree not to take legal action against us in such cases or if things don’t work out as expected.

In legal terms, the Services and content are provided “as is” and “as available.” We (and our affiliates, suppliers, partners, and agents) make no guarantees regarding the reliability, availability, timeliness, security, error-free nature, or accuracy of the Services or their content. We expressly disclaim any warranties or conditions (express or implied), including merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that you will achieve specific results from using the Services. Use the Services (including content) entirely at your own risk. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

We may, at any time and for any reason, decide to discontinue certain features. Under no circumstances shall Laboratorios Kirón or its affiliates, suppliers, partners, or agents be liable for any damages resulting from such interruptions or unavailability.

We are not responsible for delays or failure in performance of any Services due to events beyond our reasonable control, including war, acts of sabotage, natural disasters, power outages, internet disruptions, or government restrictions.

5.3 Limitation of Liability

Using our Services involves inherent risks—for example, taking a yoga or wellness course and getting injured. You fully accept these risks and agree not to take legal action against us even if you suffer loss or damage due to using our platform and Services.

To the extent permitted by law, we (and our group companies, suppliers, partners, and agents) shall not be liable for any indirect, incidental, punitive, or consequential damages (including data, revenue, profit, or business opportunity losses or personal injury or death) arising under any theory of liability, even if we’ve been advised of the possibility of such damages.

5.4 Indemnification

If your behavior causes us legal trouble, we may take legal action against you. You agree to indemnify, defend (if requested), and hold harmless Laboratorios Kirón, its officers, directors, suppliers, partners, and agents from third-party claims, losses, or expenses (including reasonable attorney fees) arising from (a) content you post or submit, (b) your use of the Services, (c) your breach of these Terms, or (d) your violation of any third party’s rights. Your indemnification obligations will survive termination of these Terms and your use of the Services.

5.5 Governing Law and Jurisdiction

Where “Laboratorios Kirón” is mentioned in these Terms, it refers to the entity you are contracting with. If you are a student, the contracting entity and applicable law will generally depend on your country of residence.

5.6 Legal Actions and Notices

Neither party may bring any action related to this Agreement more than three (3) months after the cause of action arose, unless prohibited by law.

All notices must be in writing and delivered by certified mail with return receipt or by email (we’ll use the email address associated with your account; you’ll use esantiago@kironmexico.com).

5.7 Relationship Between Us

You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.

5.8 No Assignment

You may not assign or transfer these Terms (or your rights and licenses granted under them). For example, if you created an account as a company employee, it cannot be transferred to another employee. We may assign these Terms (or our rights and licenses) to another company or person without restriction. Nothing in these Terms grants rights or remedies to any third party. Your account is non-transferable, and all rights to it end upon your death.

 

6. Dispute Resolution

If there’s a dispute, our Support Team is happy to help resolve it. You may not bring a claim in another court or participate in non-individual class actions against us.

This Dispute Resolution section applies only if you live in Mexico. Most disputes can be resolved, so please contact our Support Team before starting any legal process.

6.1 Small Claims Court

You or we may bring a claim in small claims court in (a) Mexico City, (b) your country of residence, or (c) any other location we agree upon, provided the court has jurisdiction.

6.2 Arbitration

If we cannot resolve the dispute amicably, you and Laboratorios Kirón agree to resolve any claim related to these Terms (or other legal terms) through final and binding arbitration, regardless of claim type or legal theory. If one of us brings a court claim that should be arbitrated, the other can request the court to compel arbitration. Either party may also request a court to halt proceedings during arbitration.

6.3 Arbitration Process

The arbitration will be governed by the commercial arbitration rules, consumer procedures, and supplementary procedures of the AAA. You and we agree to the following rules: (a) Arbitration may be conducted by phone, online, or written submissions (chosen by the party seeking relief); (b) No in-person appearance is required unless mutually agreed; (c) The arbitrator’s decision may be enforced in any court with jurisdiction.

6.4 No Class Actions

You and we agree to bring claims only individually. That means: (a) Neither of us can bring a class, consolidated, or representative action; (b) An arbitrator may not combine multiple people’s claims or preside over class actions; (c) An arbitrator’s decision can only affect the individual involved—not others.

If a court finds this clause (“No Class Actions”) unenforceable or invalid, the Dispute Resolution section shall be null and void, but the rest of the Terms remain effective.

6.5 Changes

Despite anything in the “Updating These Terms” section, if Laboratorios Kirón changes the Dispute Resolution section after you accepted these Terms, you can reject the change. To do so, you must email us at esantiago@kironmexico.com within 30 days of the change effective date (noted in the “last updated” line). The email must include your full name and a clear statement that you reject the new Dispute Resolution terms. If you reject them, you agree to arbitrate disputes under the previous version of these Terms.

 

7. Updating These Terms

We may update these Terms occasionally to clarify practices or reflect changes (e.g., new features), and Laboratorios Kirón reserves the right to modify them at any time at our discretion. If we make significant changes, we’ll notify you—e.g., by email or via a notice on our Services. Unless otherwise stated, changes take effect the day they’re posted.

If you continue to use the Services after changes take effect, that confirms your acceptance. The revised Terms supersede previous versions.

 

8. How to Contact Us

The best way to contact us is via our Support Team. We welcome your questions, concerns, and feedback at this email: esantiago@kironmexico.com

 

Thank you for teaching and learning with us!