Terms of Use
These Terms of Use (“Terms”) were last updated on February 21, 2021.
Kirón Laboratories’ mission is to improve people’s lives through learning. We believe that our online store model is the best way to deliver valuable educational content to our users. We need rules that keep our platform and our services safe for you, for us, for our students and for our community of instructors. These Terms apply to all activities you conduct on the Kiron Labs website and all other related services (“Services”).
1. Accounts
You need an account for most of the activities that take place on our platform. Keep your password safe, because you must take responsibility for all activities associated with your account. If you suspect someone is using your account, please let us know by contacting our Support Team. In order to use Kiron Laboratories, you must be of legal age to use online services in your country.
You need an account for most activities that take place on our platform, including purchasing a course, enrolling in a course. When setting up and maintaining your account, you must at all times provide accurate and complete information, including a valid email address. You assume all responsibility for the account and everything that happens in it, including any damage or injury (suffered by us or anyone else) caused by someone using your account without your permission. This means you must be careful with your password. You may not transfer your account to someone else, or use someone else’s account. If you contact us to request access to an account, we will not grant you access unless you can provide us with the necessary information to prove that you are the owner of that account. If a user is deceased, his or her account will be closed.
If you share your login credentials with someone else, you will assume full responsibility for what happens with your account, and Kiron Laboratories will not intervene in disputes that may arise between students and instructors who have shared their login credentials. If you discover that someone else may be using your account without your permission or suspect any other security breach, you must contact the Support Team immediately and inform us. We may ask for certain information to confirm that you are indeed the account owner.
Students and instructors must be at least 18 years old to create a Kiron Laboratories account and use the Services. If you are not yet of age, you cannot set up an account, but we encourage you to ask a parent or guardian to open an account and help you enroll in courses that are appropriate for you. If you are not old enough to use online services, you will not be able to create a Kiron Laboratories account. If we discover that you have created an account and you are not yet of legal age to use online services (for example, 13 in the U.S. or 16 in Ireland), we will terminate your account. In accordance with our Instructor Terms, you may be required to confirm your identity prior to receiving authorization to submit a course for publication on Kiron Laboratories.
You may cancel your account at any time.
2. Enrollment in a course and lifetime access
When you enroll in a course, we provide you with a license to view it through Kiron Laboratories Services, but for no other use. Do not attempt to transfer or resell the courses in any way.
Stated in legal language and in more detail, Kiron Laboratories offers you (as a student) a limited, non-transferable, non-exclusive license to access and view both the courses and related content for which you have paid all applicable fees, solely for personal, non-commercial, educational purposes, and solely through the Services, in accordance with these Terms and any other terms or restrictions associated with a particular course or specific feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, loan, modify, adapt, edit, create derivative works from, sublicense or otherwise transfer any course unless you obtain our express permission to do so in a written agreement signed by an authorized representative of Kiron Laboratories. This condition also applies to content you access through our APIs.
We reserve the right to revoke any license to access and use courses at any time if we decide or are required to disable access to a course for legal or policy reasons, for example, if the course you have enrolled in is the subject of a copyright complaint or if we determine that the content violates our Trust and Safety Guidelines.
Instructors will not license their courses or students directly, and such direct licenses will be null and void as a violation of these Terms.
3. Payments, credits and refunds
When you make a payment, you agree to use a valid payment method. If you are not satisfied with the course, Kiron Laboratories offers a 10-day period for a refund or refund of the course fee in credits for most course purchases.
3.1 Prices
Course prices on Kiron Laboratories are determined based on the Instructor Terms and Conditions and our Promotions Policy. In some cases, the price of a course offered on the Kiron Laboratories website may not be exactly the same as that offered on our various platforms, due to the mobile platform providers’ pricing systems and their policies on the implementation of offers and promotions.
We periodically run promotions and offers for our courses, and some courses are only available at discounted prices for a certain period of time. The price that applies to a course will be the price in effect at the time the course purchase is finalized (at checkout). Any price offered for a specific course may also be different when you log in to your account than the price available to users who are not registered or logged in, because some of our promotions are only available to new users.
When you are logged in to your account, the currency displayed is based on the location you were in when you created the account. When you are not logged in to your account, the currency of the prices displayed is based on the country you are in. We do not allow users to view prices in other currencies.
If you are a student located in a country where sales and use taxes, excise taxes on goods and services or VAT (value added tax) are imposed on consumer sales, we assume responsibility for collecting and remitting such taxes to the appropriate tax authorities. Depending on your location, the price shown will include such taxes or they will be added at checkout.
3.2 Payments
You agree to pay the fees for the courses you purchase, and you authorize us to charge your debit or credit card, or to process the fees using any other form of payment (such as Boleto, SEPA, direct debit or mobile wallet). Kiron Laboratories works with third-party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information secure. Please take a look at our Privacy Policy for more information.
When you make a purchase, you agree that you must not use an invalid or unauthorized payment method. If an error occurs with your payment method, but you still gain access to the course you have enrolled in, you agree to pay us the applicable fees within thirty (10) days of receiving notice from us. We reserve the right to disable access to any course for which we have not received payment.
3.3 Refunds and refund credits
If the course you have purchased is not what you expected, you may request, within 05 days of purchasing the course, that Kiron Laboratories issue a refund to your account. We reserve the right to apply your refund in the form of refund credits or to issue a refund via your original payment method, at its discretion, depending on the capabilities of our payment processing partners, the platform on which you purchased the course (website) and other factors. No refund will be provided to you upon request after the 05-day guarantee time limit. Kiron Laboratories also reserves the right to refund students after the 05-day time limit in the event of suspected or confirmed account fraud.
If we decide to refund credits to your account, they will automatically be applied to the next course you purchase on our website. Refund credits may expire if not used within the specified time period and have no cash value, in both cases unless otherwise required by applicable law.
In our sole discretion, if we believe that you are abusing our refund policy, for example, if you have consumed a significant portion of the course for which you are requesting a refund or if you have previously requested a refund for another course, we reserve the right to ban your account or restrict your future use of the Services. If we ban your account or disable your access to a course due to your violation of these Terms or our Trust and Safety Guidelines, you will not be eligible for a refund.
3.4 Promotional and gift codes
Kiron Laboratories or our partners may offer promotional and gift codes to students. Some codes can be redeemed for promotional or gift credits applied to your Kiron Laboratories account which, in turn, can be used to purchase valid courses on our platform, subject to the conditions included with your codes. Other codes can be redeemed for specific courses.
4. Content and behavior rules
You may only use Kiron Laboratories for lawful purposes. You assume responsibility for all content you post on our platform. You must ensure that reviews, questions, posts, courses, and any other content you upload online comply with our Trust and Safety Guidelines and the law, as well as respect the intellectual property rights of others. We may ban your account for repeated or serious offenses. If you believe that someone is infringing your copyright on our platform, please let us know.
You may not access or use our Services, or create an account, for illegal purposes. Your use of the Services and your behavior on our platform must be in accordance with the local or national laws and regulations of your country. You are solely responsible for your knowledge of and compliance with those laws and regulations that apply to you.
Kiron Laboratories may enforce these Terms and our Trust and Safety Guidelines in its sole discretion. We may terminate or suspend your permission to use our platform and Services, or ban your account at any time with or without notice, for the following reasons: if there is any violation of these Terms, if you fail to pay applicable fees when due, at the request of legal authorities or government agencies, for extended periods of inactivity, for unexpected technical problems, if we suspect you of fraudulent or illegal activity, or for any other reason in our sole discretion. Upon such termination, we may delete your account and content, and prevent you from accessing the platforms and using our Services again. Your content may still be available on the Platforms even if your account has been terminated or suspended. You agree that we assume no liability to you or any third party for termination of your account, deletion of your content or blocking your access to our platforms and services.
5. Kirón Laboratories Rights
We own the Kiron Laboratories platform and Services, including the website, existing or future services and applications, and elements such as our logos, APIs, code, and content created by our employees. You may not manipulate these elements or use them without authorization.
All right, title, and interest in and to the Kiron Laboratories platform and Services, including our website, our existing or future services and applications, as well as our APIs, our databases, and the content that our employees or partners submit or provide through our Services (excluding content provided by instructors and students) are and will remain the property of Kiron Laboratoriesand its licensors. Our platforms and services are protected by copyright, trademark, and other laws of both Mexico and other countries. Nothing grants you the right to use the Kiron Laboratories name or the Kiron Laboratories trademarks, logos, domain names, and other distinctive brand features. Any comments or suggestions you provide in connection with Kiron Laboratories or the Services are completely voluntary, and we shall be free to make use of such comments and suggestions in any manner we see fit and without incurring any obligation of any kind to you.
You may not do any of the following when accessing or using the Kiron Laboratories platform and Services:
Accessing, manipulating, or using non-public areas of the platform (including content storage), Kiron Laboratories computer systems, or the technical distribution systems of Kiron Laboratories service providers.
Disabling, interfering with, or attempting to bypass any platform functions related to security, as well as exploring, analyzing, and testing the vulnerability of our systems.Copying, modifying, creating a derivative work, applying reverse engineering, disassembling, or attempting in any other way to discover any source code or content of the platform or Kiron Laboratories Services.
Accessing or searching, or attempting to access or search (automatically or otherwise), our platform in any way other than through our currently available search functionalities provided through our website, mobile applications, or API (and only in accordance with the terms of such APIs). You may not use data extraction methods (“scraping”), spiders, robots, or any other automated means of any kind to access the Services.
Using the Services in any way to send information with manipulated, misleading, or false origin identification (such as sending email communications that falsely appear to be from Kiron Laboratories); or interfering with or disrupting (or attempting to interfere with or disrupt) any user’s, host’s, or network’s access, including but not limited to sending viruses, overloading, flooding, sending spam or email bombing to the platforms or services, or interfering with or creating an unnecessary load in any other way on the Services.
6. Other legal conditions
These Terms are very similar to any other contract, and include boring but important terms that protect us from the countless things that can happen, and clarify the legal relationship between you and us.
6.1 Binding agreement
You agree that by registering and accessing and using our Services, you confirm that you will establish a legally binding contract with Kiron Laboratories. If you do not agree to these Terms, do not register, access, or otherwise use our Services.
If you are an instructor who agrees to these Terms and uses our Services on behalf of a company, organization, government, or any other legal entity, you will be considered the representative and guarantee that you are authorized to do so.
Any version of these Terms in a language other than Spanish is provided for your convenience. Therefore, you confirm and agree that the Spanish version will prevail in the event of any discrepancies.
These Terms (including all agreements and policies linked to these Terms) constitute the complete agreement between you and us (which includes, if you are an instructor, the Instructor Terms and the Promotions Policy).
If it is determined that any provision of these Terms is not valid or enforceable under applicable law, then that provision will be replaced by another valid and enforceable provision that best aligns with the intent of the original provision, and the rest of the Terms will remain in effect.
Even if in some cases we exercise our rights late or do not exercise them, this does not mean we waive our rights under these Terms, and we may choose to exercise them in the future. If we choose to waive some of our rights in a particular case, this does not mean we waive all our rights generally or in the future.
The following sections will remain in effect after the expiration or termination of these Terms: sections 2 (Course Enrollment and Lifetime Access), 5 (Rights of Kiron Laboratories), 6 (Other Legal Terms), and 7 (Dispute Resolution).
6.2 Disclaimers
Our platform may be unavailable at some point in time, either due to planned maintenance, or because there is a problem with the site. One of our instructors may make misleading claims in your course. We may also detect security issues. These are just a few examples. You agree that you will not take any legal action against us in the event that such problems occur and things go wrong. In more detailed legal language, the Services and their content are provided on an “as is” and “as available” basis. We (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, freedom from error, or accuracy of the Services or their content, and we expressly disclaim any warranties and conditions (express or implied), including warranties of merchantability, fitness for a particular purpose, title, or non-infringement. We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from your use of the Services. Your use of the Services (including any content) is entirely at your own risk. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
We may decide, at any time and for any reason, to make certain features of the Services unavailable. Under no circumstances shall Kiron Laboratories or its affiliates, suppliers, partners or agents be held liable for any damages arising from such interruptions or unavailability of such features.
We assume no liability for any delay or failure in the performance of any of our Services due to events beyond our reasonable control, such as acts of war, hostility or sabotage, natural disasters, power, Internet or telecommunications outages, or governmental restrictions.
6.3 Limitation of liability
There are inherent risks in using our Services: for example, if you enroll in a health and wellness course such as yoga, and you are injured. You fully accept these risks and that you will not take any legal action for these damages against us, even if you suffer loss or damage due to your use of our platform and Services. Put in legal language and in more detail, to the extent permitted by law, we (and our group companies, suppliers, partners and agents) will not be liable for any indirect, incidental, punitive or consequential damages (including loss of data, revenue, profits or business opportunities, or any personal injury or death) that may arise in contract, warranty, tort, product liability or otherwise, and even if we have been previously notified of the possibility of such damages.
6.4 Indemnification
If you behave in a way that gives rise to legal problems for us, we may take legal action against you. You agree to indemnify, defend (if we request) and hold harmless Kiron Laboratories, its officers, directors, directors, suppliers, partners and agents from and against any third party claims, demands, losses or expenses (including reasonable attorneys’ fees) arising out of (a) the content you post or submit, (b) your use of the Services, (c) your violation of these Terms, or (d) your violation of any rights of a third party. Your indemnification obligations will survive termination of these Terms and your use of the Services.
6.5 Current law and jurisdiction
When “Kiron Laboratories” is mentioned in these Terms, it refers to the Kiron Laboratories entity with which you are contracting. If you are a student, the contracting entity and applicable law will generally be determined by your location of residence.
6.6 Legal actions and notices
No action under this Agreement, regardless of form, may be brought by either party later than one (1) year after the cause of action has accrued, except where such limitation may not be imposed by law.
Any notice or other communication required to be given hereunder shall be in writing and by certified mail, return receipt requested, or by e-mail (we will use the e-mail address associated with your account, and you will use the address esantiago@kironmexico.com).
6.7 Relationship between us
Both you and we agree that no joint venture, partnership, employment, contractor or agency relationship exists between us.
6.8 Prohibited assignment
You may not assign or transfer these Terms (or the rights and licenses granted hereunder). For example, if you have registered an account as an employee of a company, your account may not be transferred to another employee. We may assign these Terms (or the rights and licenses granted hereunder) to another company or person without restriction. Nothing in these Terms confers any right, benefit or remedy on any outside person or entity. You agree that your account is non-transferable and that all rights related to your account or these Terms terminate upon your death.
7. Conflict resolution
If there is a dispute, our Support Team will be happy to help you resolve it. You may not file the claim in another court or participate in a non-individual class action against us.
The Dispute Resolution section only applies if you live in Mexico. Most disputes can be resolved, so please try to contact our Support Team before you start a formal legal process.
7.1 Courts of first instance
Either you or we may file a claim in the courts of first instance in (a) Mexico City, (b) the country in which you live, or (c) any other location agreed between us, provided that such court is eligible to hear the claim.
7.2 Arbitration
If we cannot resolve our dispute amicably, both you and Kiron Laboratories agree to resolve any claim relating to these Terms (or our other legal terms) through a final and binding arbitration process, regardless of the type of claim or legal theory. If one of us files a claim in court that must be submitted to arbitration and the other party refuses, the other party may request that a court force both parties to initiate such arbitration (binding arbitration). Either party may request that a court stop a court proceeding while an arbitration proceeding is in progress.
7.3 Arbitration process
The arbitration process will be governed by the Commercial Arbitration Rules, the Consumer Due Process Protocol and the AAA’s Supplementary Consumer Dispute Resolution Procedures. Both you and we agree that the following rules shall apply to the proceedings: (a) the arbitration shall be conducted by telephone, online or through written submissions only (at the option of the party seeking relief); (b) the arbitration shall not involve personal appearance by the parties or witnesses (unless you and we agree otherwise); and (c) the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
7.4 Participation in group actions is prohibited
Both you and we agree that we may only bring claims against each other individually. This means the following: (a) neither of us may bring a claim as a plaintiff or class member in a class action, consolidated action or representative action; (b) an arbitrator may not combine the claims of multiple persons in a single case (or preside over any consolidated, class or representative action); and (c) an arbitrator’s decision or award in one person’s case may only impact that user, not other users, and may not be used to make a decision regarding other users’ disputes. If a court decides that this clause (“Participation in class actions is prohibited”) is unenforceable or invalid, this “Dispute Resolution” section will be deemed null and void, but the rest of the Terms will remain in effect.
7.5 Changes
Notwithstanding anything in the “Updating these Terms” section below, if Kiron Laboratories makes any changes to the “Dispute Resolution” section after the date on which you confirmed your acceptance of these Terms, you may reject such change by providing Kiron Laboratories with written notice of such rejection by sending an e-mail from the e-mail address associated with your account to: esantiago@kironmexico.com. The submission must be made within 30 days of the effective date of such change, which appears in the phrase “last updated on” above. To be effective, the notice must include your full name and clearly indicate your intent to reject such changes in the “Dispute Resolution” section. By rejecting the changes, you agree that you will arbitrate any dispute between you and Kiron Laboratories in accordance with the provisions contained in the “Dispute Resolution” section as of the date you indicated your acceptance of these Terms.
8. Updating of these Conditions
From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (for example, when we add new features), and Kiron Laboratories reserves the right, in its sole discretion, to modify or make changes to these Terms at any time. If we make a material change, we will notify you by one of the primary means: for example, by sending you an email notice to the email address specified in your account or by posting the notice through our Services. Unless otherwise stated, the changes will be effective on the day they are posted.
Your continued use of the Services after the changes become effective will confirm your acceptance of the changes. The revised Terms will supersede all previously stated Terms.
9. How to contact us
The best way to contact us is through the Support Team. We will be happy to hear from you with your questions, concerns and comments about our Services.
Thank you for teaching and learning with us!
